Legal
Refund policy
Simple and honest: if the course isn't for you, say so within a week.
Courses — 7-day guarantee
Every course purchase can be refunded in full within 7 days of payment, provided you've consumed less than 20% of the course. No forms, no questions — request it from the contact page with your order reference.
When a refund isn't available
After 7 days, after 20% of the course is consumed, for downloadable resources once downloaded, and for live cohort seats within 48 hours of the start time.
Memberships
Memberships can be cancelled anytime and simply don't renew — access continues to the end of the paid period. Already-billed periods aren't refunded.
How the money comes back
Refunds go to the original payment method within 5–7 working days of approval, depending on your bank.